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Hospitality Management

Division of Business

The Bachelor of Science in Hospitality Management is a cornerstone program within the Division of Business with an emphasis on quality service that exceeds guest expectations. Students learn to be professional managers and employees with a focus on workplace readiness.

Program Overview

Students in this program have access to high-quality academic content delivered by outstanding hospitality faculty with extensive professional experience. Unique experiential learning opportunities are built into the program, including hands-on interactive courses, local and regional internships, Business Learning Labs, Workplace Readiness Labs, and an option to pursue additional work experience on and off campus or through extended Internships such as the Disney College Program.

The Hospitality Management program effectively prepares students for a career in the hotel/resort, food service management, event management, and service sectors. The program combines discipline-specific knowledge, leadership and management skills, general abilities and soft skills that are transferable across a wide variety of service-related careers, along with hands-on work experiences that can lead to an enjoyable and productive career in hospitality and tourism.

Specializations and Minors

The B.S. degree in Hospitality Management is a full featured management degree, and includes a choice of specializations, enabling students to focus on a chosen professional management discipline as part of their degree. Specializations are available in:

In addition to degree specializations within the Hospitality Management major, the Business Division offers a minor in Hospitality Management to non-business students.

What You Will Learn

The B.S. in Hospitality Management program prepares students to:
  • Demonstrate the knowledge, skills, attitudes, and behaviors required to create a pathway to a rewarding professional career in hospitality management
  • Evaluate business situations in mature and startup organizations and apply appropriate professional methods to improve operations, solve problems, and deliver results
  • Describe and evaluate the prevailing environmental, social, and economic systems and emerging megatrends that affect contemporary global business operations, with an emphasis the hospitality industry

The Mitchell Difference

Earning a B.S. degree at Mitchell College requires a combination of coursework and experiential learning built around our Abilities Model. This skills-based learning approach includes the following: First-Year Experience, General Ed Courses, Integrative Career Development, Major Curriculum, Workplace Readiness Curriculum and Discipline-specific Specializations, along with space for several Open Electives. Every program at Mitchell offers unique opportunities to our broad spectrum of students for their educational, occupational and lifestyle pursuits.

  • Hands-on learning as a way for students to explore, retain and experiment within their field of study
  • Wraparound Supports that offer resources and promote community-building within the learning process
  • Organizations and Activities to build community with peers, learn and have fun such as Mitchell College Student Activities Board and Mitchell Hospitality Event and Travel Club
  • Internship opportunities offering real-world experience to enhance our students’ education journey that include:
    • Mystic Marriott
    • Water’s Edge Resort
    • Mohegan Sun
    • Saybrook Point Resort & Marina
    • The Spa at Norwich Inn
    • Lawrence and Memorial Hospital
    • Local museums
    • Local caterers
    • Connecticut Tourism Board
    • DECA Judging
    • Other non-profit organizations of interest
  • Service learning that combines learning objectives with community service in ways that can benefit both the student and the community
  • Research that offers students the opportunities to delve deeper into subject areas of interest with faculty guidance
, Mitchell College
, Mitchell College
, Mitchell College

Career Pathways

The Hospitality Management program prepares students for a number of different career options, as well as the potential for future advanced study in the following areas:

  • Management of Small and Large Hospitality Businesses
    • Food Service
    • Hotel/Resort
    • Event
    • Spa
    • Sporting Event
    • Retail
  • Hotel/Resort — Food and Beverage Sales
  • Contract Food Services Management
  • Event/Catering — Planning, Sales, and Management
  • Hospitality Entrepreneurship
  • Private Club Management
  • Convention and Conference Planning
  • Casino Operations and Management
  • Property Management
  • Human Resources Management within the Hospitality Industry
  • Traditional and Digital Marketing
, Mitchell College

Mitchell graduate Corrine Wilson chose to come to Mitchell College because of its small size and its hospitality and tourism management program. She studied hospitality at a technical high school and knew she wanted to continue learning about it in college. She completed an internship with A Thyme to Cook, a caterer and event planner in North Stonington, where she helped with event coordinating. Corrine works in a nursing home, creating and hosting events for residents, serving meals and snacks, and building friendships with each resident. She draws on these experiences as she looks to the future and dreams of being an event planner.


Sample Coursework: 4-Year Overview

View the College Catalog for full descriptions of these courses.

Year 1
Fall Semester Cr. Spring Semester Cr.
CW101 Intro to College Writing 3 CW102 College Writing/Research 3
FC101 Seminar I: Compass 3 FC102 Seminar II: Journey 3
HM101 Introduction to Hospitality 3 FC105 New London: Then & Now 3
MA104 Financial Literacy 3 HM215 World Culture: Eat, Pray, Love 3
Explore Elective 3 MG182 Work Readiness Lab: PowerPoint 1
    Explore Elective 3
Fall Credits: 15 Spring Credits: 16
    Total First Year Credits 31
Year 2
Fall Semester Cr. Spring Semester Cr.
AC103 Financial Accounting 3 EC101 Introduction to Economics 3
AC183 Work Readiness Lab: QuickBooks 1 Theme Area Humanities Elective 3
HM220 Front Office Operations 3 MG230 Management Career Seminar 3
MG215 Bus Lab I: Improving Bus. Ops 3 MG204 Principles of Marketing 3
MG181 Work Readines Lab: Excel 1 HM310 Restaurant Management 3
MG240 Principles of Leadership 3  
Theme Area Humanities Elective 3    
Fall Credits: 17 Spring Credits: 15
    Total Second Year Credits 32
Year 3      
Fall Semester Cr. Spring Semester Cr.
CO126 Interpersonal Communication 3 Lab Science 3
MG325 Financial Management 3 MG340 Business Law & Ethics 3
HM330 Event Management 3 HM322 Revenue Management 3
Theme Area SOC Elective 3 HM340 Quality Services Management 3
Specialization Elective #1 3 Specialization Elective #2 3
Fall Credits: 15 Spring Credits: 15
    Total Third Year Credits 30
Year 4
Fall Semester Cr. Spring Semester Cr.
IN 450 Internship 3 “MG490 Strategic Management Seminar OR MG495 Strategic Management Project” 3
MG321 HR Management 3 Specialization Elective #4 3
Specialization Elective #3 3 Exploratory Elective 3
Exploratory Elective 3 Exploratory Elective 3
Exploratory Elective 3    
Fall Credits: 15 Spring Credits: 12
    Total Fourth Year Credits 27
    Total Credits to Graduate: 120

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